Last updated: August 21st, 2009
DocQ a wholly owned entity of Docudesk Corporation respects your individual privacy and will not at any time share any information you provide with any third party for their promotional purposes. We have established this privacy statement to disclose to users' and visitors to our site what our information practices are surrounding the collection, use and protection of the personal information you submit to us. This privacy statement applies exclusively to www.docudesk.com and docq.com (the sites.) Please review this statement regularly to stay updated on our privacy practices.
Please contact us with any questions pertaining to the service, website or this statement and we shall address them.
INFORMATION COLLECTION AND USE
When visiting the Sites, you remain anonymous; no personal information is automatically collected. However, when you elect to contact us, register an account, and purchase a product, we collect your personal information to complete the transaction. This information includes your name, email and physical address, and phone number. We also collect sensitive information to this end including credit card numbers. None of the collected personal information is shared with any third parties for their promotional purposes. We do employ the services of a payment processor and a third party payment provider for purchased products. These third parties are required to use your information only in the service of facilitating service to you on behalf of Docudesk and can neither share, nor use your information for any promotional purposes.
We use your personal information to set up accounts, fulfill product purchase requests as well as communicate with our users' with notifications and news of new product offerings.
When you elect to refer a friend to the Sites, share documents or email an article, we collect the third party's email address to provide this one time service. We do not use this email information for any other purposes and only store it in the interest of keeping track of our referral program.
When users' elect to provide testimonials, we publish their name, and location as well. Docudesk obtains the permission of users' prior to posting to include this information. We have no control over the information users' elect to include in their testimonials and encourage users to be aware any personal information included within a testimonial may be used to send unsolicited messages to you.
When users' elect to comment on material, we collect name and email information to complete the request. We do not publish this information. Any personal information included within the comment shall be publically available to any users of the Sites and may be used to send unsolicited messages over which we have no control. We encourage users' to employ discretion and take no responsibility for any personal information a user may elect to disclose publically.
We provide online chat support for users'. This service is hosted by a third party agent and requires your name and email for record keeping purposes to communicate. None of the collected information is shared, or used by the third party agent for purposes beyond servicing your support request.
CHOICE & OPT OUT
To update, modify or remove your personal information on the Sites entirely, please contact us using the contact information provided within this statement. Alternatively, users' may access their registered accounts to and modify their preferences.
We provide the opportunity to opt-out of receiving secondary communications at the initial point of account registration and your account preferences. In the event you change your mind about receiving these messages after registration, you may opt-out by selecting the "unsubscribe" functionality present in each email we send out. We reserve the right to continue sending notification and service emails without the option to opt-out as these are considered a part of your account service.
We employ industry accepted standards in the protection of your personal information. We use firewalls, passwords and provide access to information to only those employees whose job description necessitates access. We also employ the use of SSL (Secure Socket Layer) encryption to protect sensitive financial information during transmission. While we take every precaution in protecting your personal information, no one method of security is 100% guaranteed and we make no such assertions.
AUTOMATICALLY COLLECTED INFORMATION
We may be legally obligated to disclose information to law enforcement and government agencies under certain circumstances, such as the discovery of illegal activity on the site, or in protecting the safety of our users, employees, or the general public. Docudesk reserves the right to disclose information to its service providers, and law enforcement where a formal request has been made; such as in a court order, subpoena or judicial proceeding, as we in our sole and absolute discretion deem necessary and appropriate.
In the event of the acquisition, merger or sale of some, or all of Docudesk assets, your personal information could be a part of the transferred assets. In such an event, we shall notify you of any significant changes to the information practices governing your information by email or a notice on the sites.
THIRD PARTY SITES
Docudesk provides links to third party sites as a courtesy. We are not responsible for the privacy practices of these third party sites and encourage you to familiarize yourself with their privacy practices prior to disclosing your personal information.
CHANGES TO THIS STATEMENT
We reserve the right to modify this privacy statement. Any changes we make shall be noted within the statement and the date updated. Should we make a material change to the manner in which we use your personal information, we shall notify you by email and a prominent notice on the Site.
Email: contact us
5160 Tennyson Parkway
Plano, TX 75024
This privacy statement applies to information collected on the sites, but does not apply to any downloaded software obtained via the site.